A reader writes today about BRU’s new web site:

Hi Denise and
Alan,

I am expecting my first child, have
read Baby Bargains and wanted to make
you
aware of a problem with the newly redesigned Babies R Us web
site.

While their gift cards say they are
redeemable iin their stores and online,
their
newly redesigned web site does not allow you to pay for your purchases

with gift cards. The web site only accepts
credit card payment. Babies R Us
also cannot
process orders for payment with a gift card over the
phone.

This is particularly frustrating
when an item is only available online, not
in
the store.

I asked a customer service
representative when they plan to have this

problem fixed and they do not have a time
table. The best she could offer
was possibly
by sometime this fall.

I thought you
would want to be aware of this major glitch for your next

edition.

Beth

A
reader writes today about BRU’s new web site:

Hi Denise and
Alan,

I am expecting my first child, have
read Baby Bargains and wanted to make
you
aware of a problem with the newly redesigned Babies R Us web
site.

While their gift cards say they are
redeemable iin their stores and online,
their
newly redesigned web site does not allow you to pay for your purchases

with gift cards. The web site only accepts
credit card payment. Babies R Us
also cannot
process orders for payment with a gift card over the
phone.

This is particularly frustrating
when an item is only available online, not
in
the store.

I asked a customer service
representative when they plan to have this

problem fixed and they do not have a time
table. The best she could offer
was possibly
by sometime this fall.

I thought you
would want to be aware of this major glitch for your next

edition.

Beth