Reader Thomas M. wrote in with a complaint about furniture maker Baby Appleseed. We have asked the company to respond but have not heard back yet.
To whom it may concern,
In February of this year, we purchased a Millbury Chestnut crib, a combo dresser, a matching hutch, and a set of adult rails. We made this purchase knowing that the due date for our son was not until August 3rd. We picked up the set from Crismon’s Baby Boutique, in Mesa, Arizona in the middle of May, knowing that we would have plenty of time to prepare the room for our first child.
To say we were disappointed in the quality of the craftsmanship of this set is an understatement; in fact, we were shocked and disgusted with the lack of quality leading to grave concerns for the safety of our child in such poorly made pieces of furniture. The combo dresser had a 3 inch gash in the front molding that was obviously there on construction, as it was clear that someone had tried to stain over the significantly flawed wood. In addition, almost all of the crib slats appeared to have shrunk as there was visible plain, unstained wood from every angle of view. The fact that the slats had shrunk to the degree they did caused us great concern regarding the safety and integrity of the crib.
We contacted Crismon’s the same day we came home with the pieces to express our disappointment and concern for the safety of our child and that a company would willingly send out pieces of furniture in such poor quality and yet charge top dollar for proclaimed high quality craftsmanship. The owner of Crismon’s informed us that she contacted the owner of Babyappleseed and that he expressed that this poor quality had been common from his Vietnam production site. He recommended that we wait until the China production site opened to receive higher quality pieces. Back in May, we were told by the owner of Crismon’s that we would be receiving a whole new set in mid July, we knew that unfortunately this meant that we would be unable to prepare the room ahead of time; an activity very meaningful to first time mothers and fathers. We truly debated returning everything and going with a designer with a longer standing reputation and a company that had a proven track record for high quality furniture; however, we truly love the style of the Millbury, as well as its uniqueness and so we were willing to give the company another chance. Obviously, something we now know was a bad judgment call.
Upon further contact on a weekly basis with Crismon’s, we were notified in the middle of July, when we were expecting to receive the furniture, that the furniture would not arrive until the first week of August because it was reportedly still in China. Due to this fact we had to accrue an additional cost in purchasing a bassinet to have something for our son to sleep in, on top of the $1600 price for the Millbury set. On the 24th of July we welcomed our son. Following his birth we contacted Crismon’s and we were informed that the set would not be in until mid August. Today, August 8th, we contacted Crismon’s and were still not given a straight answer as to whether the mid August promissory date was still feasible. At this point, we are even more concerned that we will incur further expenses if we have to purchase a interim crib because there are further problems. This prolonged, unsatisfactory interaction has led to an even greater concern for the quality and safety of the new pieces we are to receive.
To say we are frustrated is an understatement, to say we are disappointed does not clearly indicate our feelings. Where has customer service gone? Given our experience with Babyappleseed and the fact that we both know numerous couples who are becoming new parents or who plan in the future and that we both employed in arenas where we interact with many people on a daily basis, we have shared our story and the reaction we have received is one of complete disgust and astonishment. At this time, we are uncertain of where the dishonesty lies and we have no idea what can remedy this situation. We felt we had to make our voices heard so that you understand the affect such a lack of commitment to quality and such a lack of commitment to ensuring the satisfaction of your customers has had. We hope you will communicate with the owner of BabyAppleseed regarding this matter.
Sincerely,
Thomas M.
I have a similar complaint about our Davenpot set poor poor quality poor costumer service poor construction and they will not return our phone calls we are going to take legal action
I have a similar complaint about our Davenpot set poor poor quality poor costumer service poor construction and they will not return our phone calls we are going to take legal action
We have the Mulberry set.
We used it less then a year and one of the screws came loss in the back which holds the crib together. I eventually contacted the company with pictures and there reply was “sorry it’s past the warrenty date”. I thought wow, I also complain about the quality in my email only because I felt the price didn’t reflect the quality. I did drag my feet about the complaint because we were out of town alot and busy, not to mention we didn’t even use the crib for the first 3 month after the baby was born “because baby slept in our room” or obviously the month or 2 we had it in the room before the baby was born. The dresser finish or “stain” has also rubbed off the front. We used it as a changing station so I’m sure it is because of the constant rubbing against it. We were told it was solid wood, which technically it is but you have to be careful of that because ” solid wood” can mean saw dust glued back together so technically it’s solid wood. I don’t think the stain would have worn off as easily if it was actually solid wood. Overall we love the look of the furnature, not thrilled about the stain or the stripped out piece. Luckily I’ll be converting the crib to a full size bed soon so hopefully that won’t matter anymore. We probably should have bought Omish made considering how much this set actually cost. It’d for sure have been solid wood and definitly lasted a lifetime and only cost a little more. Live and learn, who doesn’t like buying expensive cheap crap that looks cool???
I personally would never buy again, we were excited because it was our first child and wanted the best. Hope it lasts at least 18 years.
Thanks for that feedback. We’re sorry to hear that this furniture disappointed. We will take this into account as we evaluate Baby Appleseed in the near future.
I too am extremely disappointed with Baby Appleseed. I live in Georgia and have ordered my furniture five months in advance. I did receive my Davenport Crib, but only to receive it in such poor condition. The footboard was cracked and I was promised I would get a new one. Ten weeks later, I still have no footboard to put my crib together. What a frustrating company to deal with. You can call them at 626-333-1919, but you will get NO WHERE with them. Take my advice and DO NOT BUY a Baby Appleseed product. You will be SORRY. The store that I bought it from no longer will sell there product as well, because of all the negetive feedback.
I too am extremely disappointed with Baby Appleseed. I live in Georgia and have ordered my furniture five months in advance. I did receive my Davenport Crib, but only to receive it in such poor condition. The footboard was cracked and I was promised I would get a new one. Ten weeks later, I still have no footboard to put my crib together. What a frustrating company to deal with. You can call them at 626-333-1919, but you will get NO WHERE with them. Take my advice and DO NOT BUY a Baby Appleseed product. You will be SORRY. The store that I bought it from no longer will sell there product as well, because of all the negetive feedback.
I just sent this email to Baby Appleseed. My wife and I are about to give up and return the Crib and Combo to the local Store. Baby Bargains need to update the Book on Appleseed.
My wife and I ordered a completed Davenport Collection in Colonial White back in July 2007. We ordered through xxx in Riverside, CA.
The Crib and Combo didn’t arrive until October (about 3 days before the birth of our girl). The Combo has a broken door and the Crib has a broken rail for the pull out drawer.
We are still waiting on the 5 Drawer and the Rail Kit for the bed. And the replacement parts.
We have tried to solve this problem with xxx and we are about at our wits end.
What is the deal? We have heard that the manufacturer changed factories. We heard that our new bed would be “Hardwood” (it is NOT). We heard that the items are on the boat, the items are at the port, the items have not arrived yet. We were told that the local distributor is unable to give any reasonable delivery time.
We are EXTREMELY disappointed in this whole process. What will it take to get the item we purchased and paid for almost 7 months ago?
I just sent this email to Baby Appleseed. My wife and I are about to give up and return the Crib and Combo to the local Store. Baby Bargains need to update the Book on Appleseed.
My wife and I ordered a completed Davenport Collection in Colonial White back in July 2007. We ordered through xxx in Riverside, CA.
The Crib and Combo didn’t arrive until October (about 3 days before the birth of our girl). The Combo has a broken door and the Crib has a broken rail for the pull out drawer.
We are still waiting on the 5 Drawer and the Rail Kit for the bed. And the replacement parts.
We have tried to solve this problem with xxx and we are about at our wits end.
What is the deal? We have heard that the manufacturer changed factories. We heard that our new bed would be “Hardwood” (it is NOT). We heard that the items are on the boat, the items are at the port, the items have not arrived yet. We were told that the local distributor is unable to give any reasonable delivery time.
We are EXTREMELY disappointed in this whole process. What will it take to get the item we purchased and paid for almost 7 months ago?
Wow. I am sorry everyone went through this! My husband and I were going to purchase the davenport last night but changed our minds because of the price. We are going to find a safe and nice crib but for a cheaper price. I hope everyone is able to get their issues resolved regarding this company.
Wow. I am sorry everyone went through this! My husband and I were going to purchase the davenport last night but changed our minds because of the price. We are going to find a safe and nice crib but for a cheaper price. I hope everyone is able to get their issues resolved regarding this company.
can this be true??? I had by heart set on the davenport crib set. does anyone have a positive word or had a positive experience???
can this be true??? I had by heart set on the davenport crib set. does anyone have a positive word or had a positive experience???
We have been waiting for our Baby Appleseed DAvenport crib since June 07!..luckily the local store has accomodated. Local store has stopped selling the line due to delivery and quality problems. Baby Appleseed simply can’t deliver the product. Don’t be fooled by the great looks, this company is scam.
We have been waiting for our Baby Appleseed DAvenport crib since June 07!..luckily the local store has accomodated. Local store has stopped selling the line due to delivery and quality problems. Baby Appleseed simply can’t deliver the product. Don’t be fooled by the great looks, this company is scam.
I too have purchased a davenport convertible crib from Rock A Bye Baby in West Monroe, Louisiana. They told me it would be in on the 28th of February. When I called they said it was in but when i went up there they said they gave it to somebody else that bought the same crib the same day i did. They “thought” that person was me. So they said it would be in today and when i called they said it would be tomorrow. I am really considering getting my money back but i love that crib so i don’t know if i should wait one more day, if it ever comes in, or go ahead and get my money back. Please give me some advice!
I too have purchased a davenport convertible crib from Rock A Bye Baby in West Monroe, Louisiana. They told me it would be in on the 28th of February. When I called they said it was in but when i went up there they said they gave it to somebody else that bought the same crib the same day i did. They “thought” that person was me. So they said it would be in today and when i called they said it would be tomorrow. I am really considering getting my money back but i love that crib so i don’t know if i should wait one more day, if it ever comes in, or go ahead and get my money back. Please give me some advice!
Christina, would you please keep me posted about the quality of the crib you receive from Rock a Bye Baby in West Monroe? I was looking at purchasing my crib from there, too and would love to know details about the product in general. Did you purchase any other pieces from that line?
Christina, would you please keep me posted about the quality of the crib you receive from Rock a Bye Baby in West Monroe? I was looking at purchasing my crib from there, too and would love to know details about the product in general. Did you purchase any other pieces from that line?
Amanda,I called them today and they said my crib was still not in but to call back in the morning. He even tried to sell me the display but i told him that if i was going to pay 654 dollars i wanted it to be new. So if it doesn’t come in by Friday i am going to have to get my money back because my baby is already four months old and he is getting too big for his bassinet, so he needs one by this weekend. If it does come in i will let you know. I have not bought anything else from there.
Amanda,I called them today and they said my crib was still not in but to call back in the morning. He even tried to sell me the display but i told him that if i was going to pay 654 dollars i wanted it to be new. So if it doesn’t come in by Friday i am going to have to get my money back because my baby is already four months old and he is getting too big for his bassinet, so he needs one by this weekend. If it does come in i will let you know. I have not bought anything else from there.
Hi Christina, I was just wondering if you received your crib yet? Thanks,
Amanda
Hi Christina, I was just wondering if you received your crib yet? Thanks,
Amanda
I finally received the 5 Drawer Dresser. We are still waiting for the Rail Kit and the replacement parts for the Combo and the Crib.
I sent an Email to Baby Appleseed the same day I posted on this site. My local store called me the next day due to a call they received from Baby Appleseed.
They insist that the crib is “Hardwood”, but I’m still not convinced.
We love the style of this set, but there not NO WAY we would go though this again.
The local store is kind of caught in the middle with all the promises and lies from the Factory.
I finally received the 5 Drawer Dresser. We are still waiting for the Rail Kit and the replacement parts for the Combo and the Crib.
I sent an Email to Baby Appleseed the same day I posted on this site. My local store called me the next day due to a call they received from Baby Appleseed.
They insist that the crib is “Hardwood”, but I’m still not convinced.
We love the style of this set, but there not NO WAY we would go though this again.
The local store is kind of caught in the middle with all the promises and lies from the Factory.
My husband and i purchased the Millbury crib for our baby girl back in September of 2006. After cleaning it lightly with a baby wipe…. the paint started to peal up and then chip away from the bed itself. I have also contacted the store and company but to only receive lie after lie…. Spending $1000 on a baby bed that converts sounded like a great idea and it seemed to be in good quality. The rails we received were also broken and it appeared the wood had split and then been painted over to hide. If i can not lightly clean a baby bed without fear of the paint falling off- why would i put a slobbering, pooping, juice drinking, sippy cup spilling, accident prone child near the bed!!! To say i am disappointed and frustrated is an understatement!!! I am still waiting to hear from Neil Herbert President of BABYAPPLESEED….i won’t hold my breath though. Here is a press release from the company….
“We felt it was very important not to just hand production over to just any factory to meet current demands. Instead, we wanted to look for the long term supplier solution. We spent a great deal of time selecting an established and proven factory source to partner with,” said Herbert.
Baby Appleseed is pleased to announce that we have begun shipping baby cribs and furniture made at this new and improved factory. As Herbert pointed out, “The fruits our labor can be seen today in the products that we are shipping.”
WHAT A JOKE!!!!
My husband and i purchased the Millbury crib for our baby girl back in September of 2006. After cleaning it lightly with a baby wipe…. the paint started to peal up and then chip away from the bed itself. I have also contacted the store and company but to only receive lie after lie…. Spending $1000 on a baby bed that converts sounded like a great idea and it seemed to be in good quality. The rails we received were also broken and it appeared the wood had split and then been painted over to hide. If i can not lightly clean a baby bed without fear of the paint falling off- why would i put a slobbering, pooping, juice drinking, sippy cup spilling, accident prone child near the bed!!! To say i am disappointed and frustrated is an understatement!!! I am still waiting to hear from Neil Herbert President of BABYAPPLESEED….i won’t hold my breath though. Here is a press release from the company….
“We felt it was very important not to just hand production over to just any factory to meet current demands. Instead, we wanted to look for the long term supplier solution. We spent a great deal of time selecting an established and proven factory source to partner with,” said Herbert.
Baby Appleseed is pleased to announce that we have begun shipping baby cribs and furniture made at this new and improved factory. As Herbert pointed out, “The fruits our labor can be seen today in the products that we are shipping.”
WHAT A JOKE!!!!
Hi, We Just wanted to thank you all for your information.
We saw this davenport crib today in Riverside Ca. & fell in love with it. But after reading all the problems & defects this company Appleseed has we are glad this store had none in stock. We will not buy it.
Happy Easter all!!!!
Hi, We Just wanted to thank you all for your information.
We saw this davenport crib today in Riverside Ca. & fell in love with it. But after reading all the problems & defects this company Appleseed has we are glad this store had none in stock. We will not buy it.
Happy Easter all!!!!
I purchased the Davebport crib about three weeks ago and have not yet been able to place my baby into it because of a very heavy wood odor. In fact, the odor is so strong that my entire bedroom smells from it. This smell could be from the glue, stain or whatever….I was wondering if anyone else had this problem.
I purchased the Davebport crib about three weeks ago and have not yet been able to place my baby into it because of a very heavy wood odor. In fact, the odor is so strong that my entire bedroom smells from it. This smell could be from the glue, stain or whatever….I was wondering if anyone else had this problem.
Simone,
Aside from the odor, are you happy with the look/style/quality of the crib? Please let me know- I’m just wondering if it’s possible that only people with problems post blogs and not those who receive something they love. Thanks a lot!
Simone,
Aside from the odor, are you happy with the look/style/quality of the crib? Please let me know- I’m just wondering if it’s possible that only people with problems post blogs and not those who receive something they love. Thanks a lot!
WARNING: Please DO NOT purchase BABY APPLESEED. They are by far the worse company that I have ever dealt with. I get absolutely NO response from the company at 626-333-1919. I have been promised that they will have it delivered by the end of last month, only to have damaged furniture.
The baby store I have been dealing with let me exchange my set for a much BETTER set from Bonavita. I should have bought BONAVITA in the first place. It is soooo much better quality and has great reviews. See Bonavita-cribs.com , I bought the Sheffield and I have been extremely happy.
Melissa
WARNING: Please DO NOT purchase BABY APPLESEED. They are by far the worse company that I have ever dealt with. I get absolutely NO response from the company at 626-333-1919. I have been promised that they will have it delivered by the end of last month, only to have damaged furniture.
The baby store I have been dealing with let me exchange my set for a much BETTER set from Bonavita. I should have bought BONAVITA in the first place. It is soooo much better quality and has great reviews. See Bonavita-cribs.com , I bought the Sheffield and I have been extremely happy.
Melissa
I too have had several problems with the Babyappleseed company and received the same run around. We purchased the Davenport crib from a local store in San Diego, CA and were able to pick it up that day because the had one is stock. After we brought it home we found several small dents it the wood on the footboard. We called to have it replaced and received the run around from April 2007 to October 2007. They tried several times to replace the piece, but there were significant differences in the wood and quality in the remade pieces. We finally decided to keep the damaged piece after the store we bought it from gave us a generous discount on the crib.
However, we are having problems with the crib once again. We have attempted to lower the mattress support because our 11 month old daughter now stands in her crib. The mattress support only has two adjustments and even on the lowest adjustment she could still topple out. The side of the crib only comes up to her belly button at best. We have resorted to sleeping her in a travel crib because it is so unsafe. I have attempted to contact Babyappleseed today and have yet the hear anything back. We paid well over a thousand dollars for everything and our daughter is sleeping in a $100 dollar play pen.
I do not reccomend purchasing any products from Babyappleseed until they get their act together!!!
I too have had several problems with the Babyappleseed company and received the same run around. We purchased the Davenport crib from a local store in San Diego, CA and were able to pick it up that day because the had one is stock. After we brought it home we found several small dents it the wood on the footboard. We called to have it replaced and received the run around from April 2007 to October 2007. They tried several times to replace the piece, but there were significant differences in the wood and quality in the remade pieces. We finally decided to keep the damaged piece after the store we bought it from gave us a generous discount on the crib.
However, we are having problems with the crib once again. We have attempted to lower the mattress support because our 11 month old daughter now stands in her crib. The mattress support only has two adjustments and even on the lowest adjustment she could still topple out. The side of the crib only comes up to her belly button at best. We have resorted to sleeping her in a travel crib because it is so unsafe. I have attempted to contact Babyappleseed today and have yet the hear anything back. We paid well over a thousand dollars for everything and our daughter is sleeping in a $100 dollar play pen.
I do not reccomend purchasing any products from Babyappleseed until they get their act together!!!
Amanda, He said my bed came in on saturday but in the wrong color. I went and got my money back. Good luck if you buy one!
Amanda, He said my bed came in on saturday but in the wrong color. I went and got my money back. Good luck if you buy one!
I purchased this crib from Kids’ Alley at the Orange County Swapmeet. She claims it is called the Melrose crib, but she actually purchased it from Baby Appleseed and made me feel like we were gettting a “deal” from her, which was not the case…That’s beside the point…My 7 month old who is now 9 and a half months old, could climb out of the crib because the crib only lowers to 19 inches at the lowest setting… I have been trying to get a new crib or a refund for over a month now. It is NOT JPMA CERTIFIED, even though she claims it is. Nothing has been done to resolve my situation and my daughter has NEVER slept in her $800 crib! What a waste…Do NOT purchase this crib from Carol Russo at Kids Alley or any other place! It’s poorly finished, and unsafe, regardless of how beautiful it looks!
I purchased this crib from Kids’ Alley at the Orange County Swapmeet. She claims it is called the Melrose crib, but she actually purchased it from Baby Appleseed and made me feel like we were gettting a “deal” from her, which was not the case…That’s beside the point…My 7 month old who is now 9 and a half months old, could climb out of the crib because the crib only lowers to 19 inches at the lowest setting… I have been trying to get a new crib or a refund for over a month now. It is NOT JPMA CERTIFIED, even though she claims it is. Nothing has been done to resolve my situation and my daughter has NEVER slept in her $800 crib! What a waste…Do NOT purchase this crib from Carol Russo at Kids Alley or any other place! It’s poorly finished, and unsafe, regardless of how beautiful it looks!
I had a hard time getting the Davenport in also, I ordered it 6 months prior to my babies delivery. My little one was almost 3 months old before it came in. The store I bought it from made sure it was in good shape before they delivered it to me. They said they would not carry baby appleseed’s product or recommend it to any other customers, because baby appleseed gave them the run around so many times. I do love my crib, it is beautiful.
I had a hard time getting the Davenport in also, I ordered it 6 months prior to my babies delivery. My little one was almost 3 months old before it came in. The store I bought it from made sure it was in good shape before they delivered it to me. They said they would not carry baby appleseed’s product or recommend it to any other customers, because baby appleseed gave them the run around so many times. I do love my crib, it is beautiful.
PLEASE, PLEASE, PLEASE read this!!!! Do yourselves a favor and look elsewhere for a crib. We ordered the Davenport Furniture collection last June. It is now the middle of May. Our first order came in the wrong color because they had changed stain colors. We felt is was too dark and instead reordered the white. We finally received it YESTERDAY!!!! My daughter is 8 months old!!!!! Not only did we get it late, but we had to send it back because of the poor quality and safety issues. The paint was cracking and peeling. It was not even painted on some of the spindles. They completely neglected to paint the sides of the spindles, only the front and back. The headboard for the crib had 4 staples sticking out of it. The armoire was unfinished on top AND had staples and a nail protruding from it. They were completely sticking out of it. I cannot imagine how this ever passed quality control. The drivers who delivered it were even appalled. One driver pointed out that a nail was starting to pop through one of the knobs. If we had kept this crib, and my daughter hurt herself, it would mean a million dollar law-suit. I am so angry, I can barely write this. We had waited so long for it to arrive, we were almost desperate enough to accept the poor craftsmanship. However, when it becomes a safety issue, we had to turn it back. I called Buy, Buy, Baby and they told me many other customers had similar complaints. PLEASE, if you care about the SAFETY of your child, do NOT BUY this furniture
PLEASE, PLEASE, PLEASE read this!!!! Do yourselves a favor and look elsewhere for a crib. We ordered the Davenport Furniture collection last June. It is now the middle of May. Our first order came in the wrong color because they had changed stain colors. We felt is was too dark and instead reordered the white. We finally received it YESTERDAY!!!! My daughter is 8 months old!!!!! Not only did we get it late, but we had to send it back because of the poor quality and safety issues. The paint was cracking and peeling. It was not even painted on some of the spindles. They completely neglected to paint the sides of the spindles, only the front and back. The headboard for the crib had 4 staples sticking out of it. The armoire was unfinished on top AND had staples and a nail protruding from it. They were completely sticking out of it. I cannot imagine how this ever passed quality control. The drivers who delivered it were even appalled. One driver pointed out that a nail was starting to pop through one of the knobs. If we had kept this crib, and my daughter hurt herself, it would mean a million dollar law-suit. I am so angry, I can barely write this. We had waited so long for it to arrive, we were almost desperate enough to accept the poor craftsmanship. However, when it becomes a safety issue, we had to turn it back. I called Buy, Buy, Baby and they told me many other customers had similar complaints. PLEASE, if you care about the SAFETY of your child, do NOT BUY this furniture
I cannot warn people enough NOT to buy this crib. We waited almost a year for it to arrive. It is INSANE!!!!! Ordered last June, arrived this May damaged and in VERY POOR QUALITY. They have no quality control. PLease, please do yourselves a big favor and do not buy this crib. I agree it looks beautiful, but with the poor craftsmanship and safety issues, it is not worth it. Buy, Buy Baby does not even hear from the company. It seems they have gotten so many complaints, they do not even answer their phones any longer. We are first time parents and really wanted to have my daughters nursery completed. Again, It has almost been ONE YEAR!!!!!
I cannot warn people enough NOT to buy this crib. We waited almost a year for it to arrive. It is INSANE!!!!! Ordered last June, arrived this May damaged and in VERY POOR QUALITY. They have no quality control. PLease, please do yourselves a big favor and do not buy this crib. I agree it looks beautiful, but with the poor craftsmanship and safety issues, it is not worth it. Buy, Buy Baby does not even hear from the company. It seems they have gotten so many complaints, they do not even answer their phones any longer. We are first time parents and really wanted to have my daughters nursery completed. Again, It has almost been ONE YEAR!!!!!
I am sorry to hear that so many ppl have had problems. It sounds like everyone has problems with the Davenport though. I have the Milwood crib and combo changer. I bought it in May 06 and still have had no problems. When we ordered it from Cats Cradle in Temecula, CA, it arrived on time w/o problems. I love my set and always get compliments on it.
I am sorry to hear that so many ppl have had problems. It sounds like everyone has problems with the Davenport though. I have the Milwood crib and combo changer. I bought it in May 06 and still have had no problems. When we ordered it from Cats Cradle in Temecula, CA, it arrived on time w/o problems. I love my set and always get compliments on it.
Sorry the Millbury crib not Milwood.
Sorry the Millbury crib not Milwood.
I just received my Davenport crib and combo dresser set and I LOVE it. The dresser arrived fully assembled and in great condition. Of course, the crib needed assembly, but the directions were pretty easy to follow, and the quality of both pieces of furniture is extraordinary. We did have a slight issue with the crib coming in on time, but we ordered our furniture pretty early, and it was only about 3 weeks late so it was not a huge issue. It took about 8 weeks to arrive from the time we placed the order, but we used an authorized vendor and didn’t have to deal with the Baby Appleseed customer service dept ourselves. There’s even a “Manufactured On…” sticker on the back of the dresser, and it shows where the dresser was manufactured in March and arrived to us in May. Once again, I would recommend this furniture in the future as it is exceptional quality and looks beautiful. I also verified that the crib is now certified through JPMA, so I’m not worried about a safety issue.
I just received my Davenport crib and combo dresser set and I LOVE it. The dresser arrived fully assembled and in great condition. Of course, the crib needed assembly, but the directions were pretty easy to follow, and the quality of both pieces of furniture is extraordinary. We did have a slight issue with the crib coming in on time, but we ordered our furniture pretty early, and it was only about 3 weeks late so it was not a huge issue. It took about 8 weeks to arrive from the time we placed the order, but we used an authorized vendor and didn’t have to deal with the Baby Appleseed customer service dept ourselves. There’s even a “Manufactured On…” sticker on the back of the dresser, and it shows where the dresser was manufactured in March and arrived to us in May. Once again, I would recommend this furniture in the future as it is exceptional quality and looks beautiful. I also verified that the crib is now certified through JPMA, so I’m not worried about a safety issue.
I just received my Davenport crib and combo dresser set and I LOVE it. The dresser arrived fully assembled and in great condition. Of course, the crib needed assembly, but the directions were pretty easy to follow, and the quality of both pieces of furniture is extraordinary. We did have a slight issue with the crib coming in on time, but we ordered our furniture pretty early, and it was only about 3 weeks late so it was not a huge issue. It took about 8 weeks to arrive from the time we placed the order, but we used an authorized vendor and didn’t have to deal with the Baby Appleseed customer service dept ourselves. There’s even a “Manufactured On…” sticker on the back of the dresser, and it shows where the dresser was manufactured in March and arrived to us in May. Once again, I would recommend this furniture in the future as it is exceptional quality and looks beautiful. I also verified that the crib is now certified through JPMA, so I’m not worried about a safety issue.
I just received my Davenport crib and combo dresser set and I LOVE it. The dresser arrived fully assembled and in great condition. Of course, the crib needed assembly, but the directions were pretty easy to follow, and the quality of both pieces of furniture is extraordinary. We did have a slight issue with the crib coming in on time, but we ordered our furniture pretty early, and it was only about 3 weeks late so it was not a huge issue. It took about 8 weeks to arrive from the time we placed the order, but we used an authorized vendor and didn’t have to deal with the Baby Appleseed customer service dept ourselves. There’s even a “Manufactured On…” sticker on the back of the dresser, and it shows where the dresser was manufactured in March and arrived to us in May. Once again, I would recommend this furniture in the future as it is exceptional quality and looks beautiful. I also verified that the crib is now certified through JPMA, so I’m not worried about a safety issue.
We’re an authorized baby appleseed dealer and are very happy with the quality of this crib group. We’ve been selling them non-stop. We tell our customers to order sooner than later if they’re interested. While customers are waiting 8-12 weeks for the furniture, it’s coming into us in great shape. The owner has done a wonderful job with his quality control. The furniture is definitely during the wait.
We’re an authorized baby appleseed dealer and are very happy with the quality of this crib group. We’ve been selling them non-stop. We tell our customers to order sooner than later if they’re interested. While customers are waiting 8-12 weeks for the furniture, it’s coming into us in great shape. The owner has done a wonderful job with his quality control. The furniture is definitely during the wait.
We bought the Davenport for our son and absolutely love it. We did have problems getting it on time, but that is only because it is in such high demand. It is a beautiful crib and one of the only ones, without paying a fortune, that we could find with hard wood. We are expecting our second baby in Oct. and we are getting the Milbury for her. I highly recommend it.
We bought the Davenport for our son and absolutely love it. We did have problems getting it on time, but that is only because it is in such high demand. It is a beautiful crib and one of the only ones, without paying a fortune, that we could find with hard wood. We are expecting our second baby in Oct. and we are getting the Milbury for her. I highly recommend it.
I purchased our crib from Kids Alley at the Orange County swapmeet. They told me that they designed and built all of their furniture, including the crib. Needless to say, I was shocked to find out that they had misrepresented that claim and that our crib (they sell it as the Melrose crib) was actually the Baby Appleseed Davenport crib. I found this out because Carol Russo told me there were 4 settings to the crib before it was a toddler bed. We are at the 2nd setting and need to go to the 3rd. When we tried to lower the crib, we couldn’t find the 3rd setting. I’ve tried multiple times to get a hold of Kids Alley via email and phone and no one would get back to me. As I did some research online, I found Leslie (above) had the EXACT same experience that I’ve had. I looked up Baby Appleseed and found my crib. That is how I discovered it was on the recall list for the settings issue. Furthermore, I followed the directions to find the mfg number and saw that the entire label was ripped off. There was the white backing of the label and only the word “Warning” where it should have been. My husband did not remove it, and it was below the mattress, so I can only assume that they did it on purpose so that I would not find out that they bought it from a 3rd party. I contacted Baby Appleseed and they were very prompt and professional. They sent the recall kit which will resolve my problem. I’m very sorry for those who had a bad experience with Baby Appleseed, but mine was wonderful. I do hope that NO ONE BUYS A CRIB FROM KIDS ALLEY. I am disappointed that they lied, but I’m mostly upset because there was a recall on this model and Kid’s Alley did NOTHING to inform us. I am furious that they would endanger my son or anyone else’s child for the sake of business.
I purchased our crib from Kids Alley at the Orange County swapmeet. They told me that they designed and built all of their furniture, including the crib. Needless to say, I was shocked to find out that they had misrepresented that claim and that our crib (they sell it as the Melrose crib) was actually the Baby Appleseed Davenport crib. I found this out because Carol Russo told me there were 4 settings to the crib before it was a toddler bed. We are at the 2nd setting and need to go to the 3rd. When we tried to lower the crib, we couldn’t find the 3rd setting. I’ve tried multiple times to get a hold of Kids Alley via email and phone and no one would get back to me. As I did some research online, I found Leslie (above) had the EXACT same experience that I’ve had. I looked up Baby Appleseed and found my crib. That is how I discovered it was on the recall list for the settings issue. Furthermore, I followed the directions to find the mfg number and saw that the entire label was ripped off. There was the white backing of the label and only the word “Warning” where it should have been. My husband did not remove it, and it was below the mattress, so I can only assume that they did it on purpose so that I would not find out that they bought it from a 3rd party. I contacted Baby Appleseed and they were very prompt and professional. They sent the recall kit which will resolve my problem. I’m very sorry for those who had a bad experience with Baby Appleseed, but mine was wonderful. I do hope that NO ONE BUYS A CRIB FROM KIDS ALLEY. I am disappointed that they lied, but I’m mostly upset because there was a recall on this model and Kid’s Alley did NOTHING to inform us. I am furious that they would endanger my son or anyone else’s child for the sake of business.
I guess I will be one of the few people on here that absolutely loves the Davenport. However, I bought it off the floor of a specialty baby furniture store. So all of the pieces were in excellent condition. The only thing that wasn’t included was the drawer under the crib and the full size conversion rails.
We purchased the armoire and the combo dresser. I also checked the recall on Baby Appleseed’s webpage and our crib was manufactured after the recall date, so we are fortunate.
I am sorry so many had a hard time. But I have heard similar stories when it comes to ordering from the manufacturers of several companies, even Munire.
I guess I will be one of the few people on here that absolutely loves the Davenport. However, I bought it off the floor of a specialty baby furniture store. So all of the pieces were in excellent condition. The only thing that wasn’t included was the drawer under the crib and the full size conversion rails.
We purchased the armoire and the combo dresser. I also checked the recall on Baby Appleseed’s webpage and our crib was manufactured after the recall date, so we are fortunate.
I am sorry so many had a hard time. But I have heard similar stories when it comes to ordering from the manufacturers of several companies, even Munire.
Hey guys!
I am very surprised at the comments I am seeing. We actually just purchased the Baby Appleseed Davenport Collection this afternoon and was told by our retailer here in Dallas that it was one of its best lines they carried. They did comment on how it was taking a few extra weeks to get them in, but since our little girl isn’t due until Feb., we were okay with that. I assume that ours will be manufactured after the recall date and the website says they are now all JPMA certified. This was by far the best looking crib and dresser in any store we have seen in the Dallas area. Should I replace my order? Aside from the customer service crap, has anyone gotten an order in recently that they have been happy with? I see that Amanda has. Anyone else? Thanks for your comments!!!
Hey guys!
I am very surprised at the comments I am seeing. We actually just purchased the Baby Appleseed Davenport Collection this afternoon and was told by our retailer here in Dallas that it was one of its best lines they carried. They did comment on how it was taking a few extra weeks to get them in, but since our little girl isn’t due until Feb., we were okay with that. I assume that ours will be manufactured after the recall date and the website says they are now all JPMA certified. This was by far the best looking crib and dresser in any store we have seen in the Dallas area. Should I replace my order? Aside from the customer service crap, has anyone gotten an order in recently that they have been happy with? I see that Amanda has. Anyone else? Thanks for your comments!!!
Amanda,
Please do not put your trust in JPMA or CPSC. Always inspect the product yourself. I purchased this crib set for my son last year, and it did not meet federal regulations even though the website states that it is JPMA certified. Since then my model was recalled, but only because I contacted every organization under the sun.
Now I happily own furniture from another manufacturer.
My letter to Baby Appleseed on this site can be found here:
Best of luck,
Heather
Amanda,
Please do not put your trust in JPMA or CPSC. Always inspect the product yourself. I purchased this crib set for my son last year, and it did not meet federal regulations even though the website states that it is JPMA certified. Since then my model was recalled, but only because I contacted every organization under the sun.
Now I happily own furniture from another manufacturer.
My letter to Baby Appleseed on this site can be found here:
Best of luck,
Heather
We odrered the Davenport furniture in the dark finish in May 2008. We got the crib and combo changer table low dresser right away. However our combo arrived damaged. The corner on the top was bashed in. Like it feel off a truck onto the corner and the box was barely hanging on to it. Buy Buy Baby in Cherry Hill NJ had it in stock. They did find us another and delivered it to us a week later. All before baby came. BUT…We also ordered the tall dresser. It was special order and did take a long time to get. But it was delivered after our new little girl was already 4 weeks old october 9th. Was not a real big deal. I work for a Japanese Auto manufacturer and stuff from overseas, like China, Japan or Vietnam will take about a month to get to the west coast by boat. Then it has to be railed or trucked across the US. And this company will not just ship one piece on a boat. They will want to wait until shipment is big enough to warrant the boat shipping costs. Then you have to remember it ships from the US port to various warehouses across the US. Then from warehouse or store to you. Damage can happen anywhere in that trip. From what I have seen Asian company’s do not pack well and the cardboard is cheap. Unless it’s electronics like Sony, Samsung, etc….that is the only thing from Asia that I see packed well. Anyway yes calling Baby Appleseed is useless. I have tried and you’ll never get a call back. Along this crazy ride I was unsure if it was Buy Buy Baby or Baby Appleseed that was doing me wrong. The store said they were calling for an ETA all the time and it would come and go. Finally I pressured them Iwould contact Buy Buy Baby corporate and the BBB. All of a sudden they found me one at another store in Maryland. I thought if it is special order why does store in Maryland have one laying around? So I don’t know untill this day if it was Buy Buy Baby or Baby Appleseeds fault. Buy Buy Baby also offered me a $100 gift card which we accepted. So that was another thing that made us think Buy Buy Baby was at fault. So we would not contact corporate. That’s a Sales gimmick so they would not get in trouble by corporate. We are still going to write corporate. Buy Buy Baby sales lady says she spoke to Baby Appleseed Rep and they had issues at the factory swithing over to a new glue. And that is what took so long. BTW we were promised 10 weeks and it was well over, like 22. Also like I said she spoke to a Rep if that’s true how can I get his number? I want answers to see if the furniture company or Buy Buy baby is the culprit. We are happy with the furniture though and all of it looks fine with no blemishes.
We odrered the Davenport furniture in the dark finish in May 2008. We got the crib and combo changer table low dresser right away. However our combo arrived damaged. The corner on the top was bashed in. Like it feel off a truck onto the corner and the box was barely hanging on to it. Buy Buy Baby in Cherry Hill NJ had it in stock. They did find us another and delivered it to us a week later. All before baby came. BUT…We also ordered the tall dresser. It was special order and did take a long time to get. But it was delivered after our new little girl was already 4 weeks old october 9th. Was not a real big deal. I work for a Japanese Auto manufacturer and stuff from overseas, like China, Japan or Vietnam will take about a month to get to the west coast by boat. Then it has to be railed or trucked across the US. And this company will not just ship one piece on a boat. They will want to wait until shipment is big enough to warrant the boat shipping costs. Then you have to remember it ships from the US port to various warehouses across the US. Then from warehouse or store to you. Damage can happen anywhere in that trip. From what I have seen Asian company’s do not pack well and the cardboard is cheap. Unless it’s electronics like Sony, Samsung, etc….that is the only thing from Asia that I see packed well. Anyway yes calling Baby Appleseed is useless. I have tried and you’ll never get a call back. Along this crazy ride I was unsure if it was Buy Buy Baby or Baby Appleseed that was doing me wrong. The store said they were calling for an ETA all the time and it would come and go. Finally I pressured them Iwould contact Buy Buy Baby corporate and the BBB. All of a sudden they found me one at another store in Maryland. I thought if it is special order why does store in Maryland have one laying around? So I don’t know untill this day if it was Buy Buy Baby or Baby Appleseeds fault. Buy Buy Baby also offered me a $100 gift card which we accepted. So that was another thing that made us think Buy Buy Baby was at fault. So we would not contact corporate. That’s a Sales gimmick so they would not get in trouble by corporate. We are still going to write corporate. Buy Buy Baby sales lady says she spoke to Baby Appleseed Rep and they had issues at the factory swithing over to a new glue. And that is what took so long. BTW we were promised 10 weeks and it was well over, like 22. Also like I said she spoke to a Rep if that’s true how can I get his number? I want answers to see if the furniture company or Buy Buy baby is the culprit. We are happy with the furniture though and all of it looks fine with no blemishes.
I bought the Millbury collection. It did take a little long to receive, about 9 weeks but it was worth it. The furniture is beautiful! After reading all these comments, I was very worried but when we finally received it, we opened it right away looking for anything wrong with it and didn’t find a thing. I love it soooo much. We got the cherry color from Le Bebe in Riverside, CA.
I bought the Millbury collection. It did take a little long to receive, about 9 weeks but it was worth it. The furniture is beautiful! After reading all these comments, I was very worried but when we finally received it, we opened it right away looking for anything wrong with it and didn’t find a thing. I love it soooo much. We got the cherry color from Le Bebe in Riverside, CA.
I would like to comment on the previous postings. After reading the statements, I was very hesitant to order Baby Appleseed furniture. However, my wife and I really liked the syling. We knew that the Davenport collection had changed manufacturing sites and we wanted to ensure that our order was from the new site. My local store contacted Baby Appleseed who informed them that they were using up stock and transitioning to the new site. I thought this sounded strange as I knew the new site was coming up some time in 2008. I e-mailed Baby Appleseed with my concerns. I am happy to report that within a few hours I received a call back from the owner of Baby Appleseed to discuss my concerns. It turns out that the Davenport was switched from one factory in Vietnam to a new site in Vietnam (not China). There were problems with long order times when the company first started up in 2007 but the pieces I ordered are only one to two months out at this time. I ordered my furniture today. I am confident that if I do have any problems that they will be resolved based on the initial customer service that I have received.
I would like to comment on the previous postings. After reading the statements, I was very hesitant to order Baby Appleseed furniture. However, my wife and I really liked the syling. We knew that the Davenport collection had changed manufacturing sites and we wanted to ensure that our order was from the new site. My local store contacted Baby Appleseed who informed them that they were using up stock and transitioning to the new site. I thought this sounded strange as I knew the new site was coming up some time in 2008. I e-mailed Baby Appleseed with my concerns. I am happy to report that within a few hours I received a call back from the owner of Baby Appleseed to discuss my concerns. It turns out that the Davenport was switched from one factory in Vietnam to a new site in Vietnam (not China). There were problems with long order times when the company first started up in 2007 but the pieces I ordered are only one to two months out at this time. I ordered my furniture today. I am confident that if I do have any problems that they will be resolved based on the initial customer service that I have received.
WARNING – DO NOT PURCHASE ANY BABY OR KIDS FURNITURE FROM CAROL RUSSO AT THE ORANGE COUNTY SWAPMEET. CAROL RUSSO LIED ABOUT EVERYTHING SHE SOLD ME AND THE WARRANTY THAT COMES WITH THE FURNITURE. SHE IS SELLING TOXIC AND UNSAFE FURNITURE! PLEASE FOR THE SAKE OF YOUR CHILDREN – DON’T DO BUSINESS WITH HER.
WARNING – DO NOT PURCHASE ANY BABY OR KIDS FURNITURE FROM CAROL RUSSO AT THE ORANGE COUNTY SWAPMEET. CAROL RUSSO LIED ABOUT EVERYTHING SHE SOLD ME AND THE WARRANTY THAT COMES WITH THE FURNITURE. SHE IS SELLING TOXIC AND UNSAFE FURNITURE! PLEASE FOR THE SAKE OF YOUR CHILDREN – DON’T DO BUSINESS WITH HER.
SAFETY RECALL FOR ANYONE WITH THE DAVENPORT CRIB.
I reviewed this crib very heavily prior to purchasing it. I can not seem to locate all the review spots I originally found 5 months ago when my journey with this crib began, but hopefully my review alone will help anyone who falls in love with either of the Baby Appleseed cribs, as I did. Baby Appleseed is a fairly new company and as I and many others have found still has bugs to work out. They make an amazingly beautiful product- that is if you get your product. I found that the Davenport crib was recalled, and they offer a kit to fix the problem, so if you have a crib that is recalled they are correcting it and if you haven’t purchased one yet, then it will already come corrected and you have nothing to worry about. The company also had problems with the finish on the cribs being a painted finish that would chip off. They have also corrected this problem and now provide a stained finish that doesn’t chip off like the old finish. The final problem seemed to be the production of the cribs and not being able to fulfill orders. To anyone who received their crib in time- congradulations and I am glad you didn’t have a crisis on your hands weeks before your baby came, but for everyone that hasn’t ordered or is still waiting I can only say good luck. I ordered my crib and dresser back in October of 2008 knowing that even if it was a few weeks over the originally specified lead time of 16-18 weeks, I would still be okay. Well, it is now at 17 weeks and the crib pushed out a few weeks. It’s not a big deal with the use of bassinets and pack n plays, but they have no ETA for my dresser and could only say maybe in April which is 2 months after my daughter will arrive and they still can’t even guarantee that. It looked as if their problems were fixed when I ordered- it was a chance I took with absolutely loving this product, but if you are considering I would suggest trying to fall in love with something else rather than being 8+ months pregnant with no baby furniture and having a room planned around something you may never have.
I reviewed this crib very heavily prior to purchasing it. I can not seem to locate all the review spots I originally found 5 months ago when my journey with this crib began, but hopefully my review alone will help anyone who falls in love with either of the Baby Appleseed cribs, as I did. Baby Appleseed is a fairly new company and as I and many others have found still has bugs to work out. They make an amazingly beautiful product- that is if you get your product. I found that the Davenport crib was recalled, and they offer a kit to fix the problem, so if you have a crib that is recalled they are correcting it and if you haven’t purchased one yet, then it will already come corrected and you have nothing to worry about. The company also had problems with the finish on the cribs being a painted finish that would chip off. They have also corrected this problem and now provide a stained finish that doesn’t chip off like the old finish. The final problem seemed to be the production of the cribs and not being able to fulfill orders. To anyone who received their crib in time- congradulations and I am glad you didn’t have a crisis on your hands weeks before your baby came, but for everyone that hasn’t ordered or is still waiting I can only say good luck. I ordered my crib and dresser back in October of 2008 knowing that even if it was a few weeks over the originally specified lead time of 16-18 weeks, I would still be okay. Well, it is now at 17 weeks and the crib pushed out a few weeks. It’s not a big deal with the use of bassinets and pack n plays, but they have no ETA for my dresser and could only say maybe in April which is 2 months after my daughter will arrive and they still can’t even guarantee that. It looked as if their problems were fixed when I ordered- it was a chance I took with absolutely loving this product, but if you are considering I would suggest trying to fall in love with something else rather than being 8+ months pregnant with no baby furniture and having a room planned around something you may never have.
Hi,my husband and I are in love with the Davenport Crib and dresser set. Has anyone purchased these items recently?and if you have, what are your thoughts?
Hi,my husband and I are in love with the Davenport Crib and dresser set. Has anyone purchased these items recently?and if you have, what are your thoughts?
We bought the Davenport collection for my son in April of 2007. We like the style of the crib and the majestic look but the quality is terrible. The drawer under the crib is does not match the crib like it should baby appleseed offered to send another drawer but none of the drawers were stained as dark as the crib.As we were assembling the crib we noticed what poor quality the wood is and a pain to put together. Baby appleseed contacted us about the recall and sent the conversion kit before we even needed it so that was a plus. As we are now ready to enter the toddler stage it is dissapointing how shabby the toddler bed looks compared to how nice the crib looks, and it is just a shame to pay so much money for this collection and then have to by the full size conversion rails seperatly. They should have been included.
We bought the Davenport collection for my son in April of 2007. We like the style of the crib and the majestic look but the quality is terrible. The drawer under the crib is does not match the crib like it should baby appleseed offered to send another drawer but none of the drawers were stained as dark as the crib.As we were assembling the crib we noticed what poor quality the wood is and a pain to put together. Baby appleseed contacted us about the recall and sent the conversion kit before we even needed it so that was a plus. As we are now ready to enter the toddler stage it is dissapointing how shabby the toddler bed looks compared to how nice the crib looks, and it is just a shame to pay so much money for this collection and then have to by the full size conversion rails seperatly. They should have been included.
We purchased the Millbury Crib in 2007 for our son and have not experienced any problems with it. We purchased it for it’s appearance and expected quality. We have not been let down. We lowered the crib through each level for our sons safety without any problems. We have now begun to use the back as a headboard. I am sorry that so many people had bad experiences, but I thought there should be at least one success story.
We purchased the Millbury Crib in 2007 for our son and have not experienced any problems with it. We purchased it for it’s appearance and expected quality. We have not been let down. We lowered the crib through each level for our sons safety without any problems. We have now begun to use the back as a headboard. I am sorry that so many people had bad experiences, but I thought there should be at least one success story.
We also purchased the Davenport combo dresser and crib (with rails), but we’ve got no complaints. The craftsmanship is excellent — the solid wood and tongue/groove joints are reassuring, especially with all the recalls on drop-side cribs from BRU et. al. We didn’t notice an odor with the furniture, but we got the set so early on in the pregnancy that it’s had ample time to air out.
We purchased our furniture from Bergstrom’s in Anaheim, CA. What was so great about the purchase was that we made sure the store had the crib and dresser in stock. We drove home with the items THAT DAY! Many baby stores don’t keep stock of their furniture. We’re glad we went with a store that did.
We also purchased the Davenport combo dresser and crib (with rails), but we’ve got no complaints. The craftsmanship is excellent — the solid wood and tongue/groove joints are reassuring, especially with all the recalls on drop-side cribs from BRU et. al. We didn’t notice an odor with the furniture, but we got the set so early on in the pregnancy that it’s had ample time to air out.
We purchased our furniture from Bergstrom’s in Anaheim, CA. What was so great about the purchase was that we made sure the store had the crib and dresser in stock. We drove home with the items THAT DAY! Many baby stores don’t keep stock of their furniture. We’re glad we went with a store that did.
Thanks for posting this letter. My wife and I like others fell in love with the set. Now we don’t have to go through the disappointment others have experienced. I just wish the stores would stop trying to sell these cribs and misleading the public. Thanks again and good luck to all.
Thanks for posting this letter. My wife and I like others fell in love with the set. Now we don’t have to go through the disappointment others have experienced. I just wish the stores would stop trying to sell these cribs and misleading the public. Thanks again and good luck to all.
Similar situation with the Rowan in white. Ordered rails and tall dresser February 2021 our baby was born April 2021 and still no dresser a year later
It is now February 2022 . We did receive the crib before she was born at least but a year!!!
First they told us it was stuck on a boat now we are told it’s being shipped in March. Every month is a different story from buy buy baby that baby Appleseed e-mails them.
They got back to me by e-mail but won’t call and the e-mail subject is “spam” baby Appleseed dresser
Cute furniture horrible company
As someone who has worked for buybuy Baby, dealing with Baby Appleseed was a nightmare. They always put us in the worst positions with our customers. I started telling people not to buy it.