Got
this email today from a staffer at Burlington Coat Factory, which runs the Baby
Depot stores:
In issues of your “Baby
Bargains” books, Baby Depot’s return policy is mentioned in an adverse manner.
We are pleased to inform you that on September 1, 2006, our unfavorable “no cash
back” was changed to a more consumer friendly “cash back” policy.
Burlington Coat Factory’ s new “cash
back” policy states that a customer has up to 30 days to return merchandise with
the receipt and tickets attached for a cash or credit
refund.
We are currently running
television and radio ads, along with in-store signage and mentions in all our
print ads announcing this new and exciting change to our return
policy.
So, that’s great news!
Kudos for Burlington to fixing their return policy, which has long put them at a
disadvantage compared to other stores.