A
reader sends in this story on a Land of Nod crib
order:

Dear Denise and Alan,

As a very satisfied reader of your
bridal bargains book, I have now moved on to Baby Bargains as I am expecting my
first child. I wanted to write to you about my recent experiences with buying a
crib from the Land of Nod. I ordered the “curvy convertible crib” from them in
white app 2 months ago. The crib took about 3 weeks to arrive and upon opening
it to get down to the fun business of assembly, my husband and I were shocked to
see that among other imperfections one entire side piece of the crib was cracked
straight through the beadboarding. It was almost completely in half. To their
credit Land of Nod was very accomodating when I called, they sent out a new crib
straight away and arranged for pick up of the first crib. Today I received my
replacement and was excited again to open it and get started on the nursery. As
soon as I took the first piece out of the box I could see that there is a huge
splintering of the wood down the side of one of the crib slats, as well as
multiple very deep scratches over the slats on the front of the crib. Although
Land of Nod has been fairly accomodating, and is likely going to send someone to
repair the crib in our home, I feel that people should be alerted to this
problem. Clearly this in not a one time occurrence and I don’t know whether to
blame the shipper or the company itself. Regardless, if I spend $500 on a crib,
I do not expect to receive it with cracked wood, and this is over multiple areas
on two different cribs. I do not yet know how this problem will be resolved,
and if I didn’t love the look of this crib so much, I would just send it back at
this point and ask for a refund. I wanted to email you about this because there
is no specific place to review the product on the website, and I want others to
be aware that unless they live in or near Chicago, it may not be worth the
inconvenience to order baby furniture from this company.

Thanks for all your advice and best of
luck,

Dana
M.
Greenwich, CT