Reader Mark W. writes in today with a critique of the new Britax Roundabout 55. Has anyone else had a problem adjusting the straps on this new seat? Here’s his story:

Hello,

I want to first start off and tell you how much my wife and I enjoy your books.  We have Baby Bargains, Baby 411, and Toddler 411.  We always find them very educational with a twist of comedy thrown in.  They are a huge help to new parents.

I am writing with a review/question.  I just recently purchased the Britax Roundabout 55 and am extremely disappointed in the seat.  I purchased the seat after we have been using a Roundabout 50 in my wife’s car and have loved it.  The issue is that it is extremely difficult to properly tighten your child into the seat.  You have to pull and lean all your weight into the tightening strap to get the harness to the proper tightness.

I have gone through extreme measures to figure out if I am doing something wrong.  I took the seat out of the car and checked for twists in the harness.  I also took the seat out to make sure the strap was not rubbing on anything.  As a last resort, I called Britax and they sent me an entire new seat to try.  Unfortunately, the new seat performed the exact same way.  I called and spoke with a Britax technician that explained the locking mechanism had been redesigned, but they have received no complaints.  I also cannot find any complaints online.  Have you guys heard anything or am I the only one having this issue?

Right now I am planning on returning both of my Roundabout 55 seats and going hunting for a Roundabout 50 that may be in stock somewhere.  Just wanted to give my feedback and thoughts.  On a different note, Britax customer service has been very nice to work with and responsive.

Thanks,

Mark